Reporting a problem
If you need help, please contact client success.
If you have spotted a website bug, or want to submit ideas for improvement, please submit feedback.
Selecting all countries
On region and country pages it is hard to select from the "all countries" list on some tablet devices.
Status: we don't currently have a fix date as it requires significant design changes.
Smartphones zooming images
Zooming in on an image doesn't work on some phones.
Status: we believe we have fixed this - please report any ongoing issues.
We aim to support all modern browsers. We test against:
- Microsoft Internet Explorer - v9 onwards
- Mozilla Firefox - v25 onwards
- Google Chrome - most recent version (automatically updates)
- Apple Safari - two versions back
- Mobile browsers - a range of Apple, Android and Microsoft-based devices plus later Blackberry devices.